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New Hope Community (Vice President for Strategic Transformation and Programs (Search Closed))

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The Vice President for Strategic Transformation and Programs is a new position created to lead and direct continual strategic and programmatic development across the organization.

With the complexities of delivering health and other residentially based services, coupled with changing state mandates, organizations need to be innovative in order to better serve the individuals. Working closely with the CEO, other members of the management team, the Board of Directors and the Strategic Planning Committee of the Board of Directors, the VP for Strategic Transformation and Programs will be tasked with spearheading an ongoing process to ensure that New Hope Community is poised to recognize and seize strategic opportunities to help New Hope Community continue to excel both in the delivery of services and in the creation of alternative income sources. Simultaneously, the organization needs to be prepared for anticipated and non-anticipated challenges.

Collaboration and partnerships are integral components of successful organizations. The Vice President will be a visible leader in the community representing New Hope Community in front of state funding agencies, foundations, elected leaders, media, and other nonprofit agencies. Innovation often requires partnerships, and so the Vice President will identify and leverage external resources to drive organizational, programmatic and financial development through collaboration. To support collaborations and other external responsibilities, a Marketing and Communications team reports into this position.

Residential services encompasses one of the largest program areas at New Hope Community with a staff of approximately 500 FTEs. The Vice President of Strategic Transformation and Programs, will be responsible for ensuring superior standards of support and service delivery; progressive service growth and sound business expansion; a positive reputation with stakeholder groups and ethical conduct throughout the organization.

Success for the Vice President will result in a variety of outcomes for New Hope Community, including but not limited to:

a) Successfully leading the implementation of the 2017 strategic plan across the organization;

b) Initiating new program models that better serve the individuals;

c) Instituting a culture of innovation with board and management;

d) Developing new programs that not only lead to income diversification but also innovation within the program areas;

e) Establishing the organization as a thought leader in the I/DD sector;

f) Being well represented and recognized at forums, discussions, etc., where decisions are made at county and state levels;

g) Strengthening the organization’s recognition by individuals, corporations, and funders within and beyond the region;

h) Further developing New Hope Community’s reputation as being the employer of choice in the region; and

i) Ensuring the quality and expansion of existing residential programs.

This position reports directly to the CEO and is a member of the management team along with the Chief Financial and Administrative Officer, Vice President of Clinical and Regulatory Operations, and Vice President of Philanthropy.