The Jewish Board of Family and Children's Services,
Executive Program Director, Adult & Family Residential Services

New York, NY


The Jewish Board of Family and Childrens Services is the largest human services agency in the nation, serving over 40,000 individuals and families in New York City each year. Founded over 140 years ago, the Jewish Boards history is one of providing support and care for those in need in all of New York Citys diverse communities, serving people and families of all religions, ethnicities, ages and cultural backgrounds. Today, the Jewish Board continues to extend a helping hand to those most in need of care, support, and a clear vision of a path forward that involves hope, recovery, and resilience.

With over 75 locations around New York City and in Westchester, The Jewish Boards programs and services provide an unmatched reach and impact in behavioral health, childrens services, trauma, and recovery. The depth and breadth of these programs aim to promote well-being and self-sufficiency for individuals and families.

The Adult & Family Residential Services program, with a budget of over $40M, provides supportive housing in the form of both community residences and scatter-site housing for over sixteen hundred adults living with mental illness. These housing options provide adults with on-site access to a network of professionals to help them stay healthy and cope with the challenges they face, while helping them to live as independently as possible. Additionally, the Jewish Board operates four domestic violence shelters that serve women and children with emergency and transitional housing. Currently, the Agency is embarking on its first low income/supportive housing project.

The Jewish Board has a budget of over $250M and a staff of approximately 3,000. To learn more, please visit


The Jewish Board is hiring an Executive Program Director, Adult and Family Residential Services. Reporting to the Chief Program Officer, the position has overall clinical and administrative responsibility for the adult and family residential services of the agency, including facilities in Brooklyn, the Bronx, Manhattan, and Queens. The Executive provides leadership to the staff in the day-to-day operation of these programs, as well as full accountability to ensure both financial and service goals are achieved or exceeded. S/he also provides the vision and execution to ensure that the agencys residential services respond to the changing needs of clients, families and funders.



- Provides leadership and direction to staff and develops talent. Direct supervision of Senior Directors of Housing for Persons with Mental Illness, Program Directors of the DV shelters, and the Director of Data Analysis.

- Provides vision and execution to develop residential services that meet the emerging 24/7 needs of adults and families in a shifting healthcare and social service environment, recognizing the important considerations of race, class, culture, religion and sexual orientation in service design and service delivery.

- Ability to understand and develop fiscal and clinical service models for supportive housing, DV shelters, and other residential services that respond to the current and emerging needs of clients and payers.

- Ability to develop new housing opportunities, including accessing funding and working with real estate developers and management companies. This includes low income tax credit/supportive housing development opportunities.

- Accountable for the overall quality of care for relevant agency programs, ensuring high clinical standards are met (as evidenced by independent program reviews, positive client outcomes and low numbers of adverse events).

- Strong steward of agency resources as evidenced by programs meeting productivity and utilization goals and delivering financial results in line with budget.

- Develops annual budgets and performance improvement goals/timelines.

- Ensures service delivery and program operations are compliant with appropriate regulatory requirements and standards.

- Collaborates with Facilities Management and Real Estate Departments to ensure responsible management of leased and owned properties and apartments.

- For the areas of service responsibility, functions as a principal representative of the agency to the community, government, coalitions, trade associations and funders in conjunction with other senior leadership of the agency.

- Ability to maintain the integrity of the agencys reputation with the public, regulatory authorities, and business clients.

- Serves as a member of the Agencys Senior Staff, participating in agency-wide policy and program development.

- Other duties as assigned by the Chief Program Officer.


- Masters degree in a relevant field required.

- Minimum of 10 years in a senior leadership position in a mental health, social service, housing or similar organization.

- Significant experience in program development with proven budgetary and fiscal responsibility.

- Excellent management skills with proven ability to motivate, mentor and develop staff.

- Background which includes established relationships in the field of mental health, domestic violence and/or housing. Should be seen as a leader within the field.

- Strong communication skills.

- The ability to work effectively with all levels of staff and management.

- Proven analytical skills

- Able to analyze complex situations, develop conclusions and execute strategic interventions at the highest possible level.


Sue Waterbury, Vice President
Elise Riffel, Junior Associate

Please submit a resume and cover letter
Fax: 212-983-1687

This search began in October 2017 and is currently active. This position description is based upon material provided by The Jewish Board of Family and Children's Services, an equal opportunity employer.